Siebel

Our CRM solutions provide the best-of-breed application development services for rapid CRM implementation. We provide consulting services during pre-implementation, implementation and post implementation phases of a typical Siebel implementation. These services are focused around Wissen’s experience and understanding of the overall CRM architecture.

In addition to the development support, we also offer the Siebel support services in the following areas:

Production support:Our production support services include 24/7 support, Application administration, user administration, enhancements and bug fixing, server administration, database administration, configuration management and technical support.
Upgrade support: We help you upgrading Siebel in every step of the way. Sometimes due to high customization in the existing framework, a simple version upgrade might not be practical. In any situation we conduct an impact analysis and setup the necessary infrastructure for the build. We assure seamless data migration when a new functionality is implemented without affecting the operational functions.