| Today's
IT professionals are under tremendous pressure to maximize the business
value of IT while managing costs, risks, and compliance against
a backdrop of increased technology complexity. IT (application-enabled
business processes) and the business of IT (priorities, processes,
and people) must remain adaptable in the face of changing business
needs.
To address these
challenges, Wissen’s IT Governance solution is specifically
designed to help the IT managers to govern the priorities, processes,
and people of IT from demand through production. This enables the
IT managers optimize the IT strategies and execution to meet business
goals.
Wissen offers end-to-end services around Mercury ITG (IT
Governance)
Center specializing in all the modules. Some of our services include:
Business
and systems analysis
Solution design
Implementation
Building external interfaces to
third-party applications
Production support
Infrastructure management
We also bring a variety of best practices
at a project execution level including:
Well-defined requirements
gathering process and templates resulting in a quicker time to
value.
Well-defined processes for in-built
collection of metrics.
Mercury ITG knowledge bank -
Q&A, known issues/shortcomings, failure mode effect analysis,
reusable components, etc.
Experience in Mercury ITG administration,
optimization, and troubleshooting
Expert knowledge of Mercury ITG
architecture and data model
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