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Database Administration
Your databases contain critical information
and their smooth functioning is essential for virtually all your
IT operations. Our expertise extends globally, with support available
on-site or through offshore centers located in Hyderabad and Bangalore.
Our database services provide for secure, optimal management and
increased database productivity. Our services range from database
design and enhancement to installation / upgrades, backup / restoration
and performance and capacity management. We deliver SLA based 24
x 7 services with an offshore and/or an onsite team providing the
DBA support for Oracle and SQL Server. We have a proven track record
with database management systems in multiple systems and environments.
Key Benefits
DBAs are very critical to your business but
they are expensive and most of the time under utilized, over utilized
or inappropriately utilized – In either case there are inefficiencies
that our service model doesn’t have. In addition, our business
model eliminates the overhead of general benefits, insurance costs,
overtime pay, vacation, sick leave, annual bonus etc. and dependency
on the limited knowledge of one or few DBAs. Ensuring 24/7 database
availability and performance is the biggest challenge for organizations
of all sizes. We are here to relieve you from all the worries of
managing your databases with our easy-to-use and cost effective
services. We have years of proven experience in providing offshore
database services to some of the world’s largest corporations.
You can take advantage of this and realize short term and sustained
benefits of your own:
Big Savings: Our
offshore database services help you significantly reduce overhead
costs on recruitment, training, employee perks and operating expenses.
Your new, cost effective extended DBA Team will manage all routine
and specialized database administration and support needs for you.
This helps you conveniently manage and size your internal resources
based on your changing business needs. Your extended DBA Team drastically
reduces operational costs by increasing quality and productivity.
Absolute Control:
Supporting your databases remotely doesn’t mean we take over.
You remain in absolute control of your database operations. We work
with and supplement your internal staff. Your internal staff will
still be managing your business critical functions while we proactively
monitor and manage the databases. We extend our expert knowledge
to your onsite staff as a member of one team to ensure maximum availability
and performance. Our experienced DBAs provide efficient systems’
management practices and InTime problem resolutions to prevent failures.
24/7 Availability:
As your Extended DBA team, we provide 24/7
support coverage for your databases. You don’t have to worry
anymore when your DBA is on vacation or leave. Your Extended DBAs
take care of after hours business , weekend and holidays. Your databases
will be constantly monitored for efficiency and reliability. This
also helps you manage your internal resources workload in conjunction
with your Extended DBA team.
Strategic Focus: With
your Extended DBA team supplementing your operations, all your routine
and specifically assigned database administration tasks get the
best possible care. This helps your IT managers and internal staff
to dedicate more time for planning and implementing strategically
beneficial objectives.
Expert Knowledge:
We bring with us the collective knowledge base of our large certified
database management professionals with an average experience of
10 years in handling hundreds of databases in different environments.
We provide effective fixes and solutions to all kinds of database
administration and performance problems. You are no more confined
to the limited knowledge of your internal staff; we are with you
to resolve your issues.
Proactive Care: Your
Extended DBA team will be focused on consistently keeping your databases
in good health, monitoring the database operation continuously and
predicting potential issues well in advance of crisis situations.
We detect the problems and co-ordinate with your staff to fix the
issues before your business is affected.
Guaranteed Response:
Managing your databases is our only business
and we are greatly committed to it. We provide fast and quality
service inline with the delivery model that best fits your business
needs. We offer various levels of guaranteed response times for
Emergency, Critical and Non-Critical support
Customized Service Levels:
We are a client sensitive organization; we
do not bind you with predefined services packages. We believe in
enabling you to choose precisely the services you want and how you
want them. Our customized service levels ensure that you pay only
for the required services and get much more for less. You can utilize
your Extended DBA Team services on a regular, periodic or emergency
basis.
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