Around the world, the retail market rebounded in the first half of 2013, with retailers expanding their operations to new markets physically and also through web properties and mobile medium. Simultaneously, they are spending billions of dollars to offer their existing customers a great online shopping experience. They are using big data to predict consumer demand, shorten lead times, reduce inventory holding and save cost.
New logistics techniques have come into vogue — cross-docking, electronic data interchange and data mining and warehousing. Lifestyle retailers are attempting to track consumer purchases through cutting-edge CRM software and rewarding loyal customers through ‘affinity clubs’ although infrastructural bottlenecks are making these international best practices a daunting task.
That’s where Wissen comes into the picture. We help retailers do data capture. With money moving on mobile, we set their mobile strategies in place, we support their ICT needs, we do a quality monitoring of their existing and futuristic web and mobile services.
Over the years, Wissen has developed deep-domain knowledge of retail operations and created innovative practices to help retailers execute their strategic initiatives. Our practice leverages does end-to-end mapping of all stages of their business-cycle from product buying to merchandising before proposing an appropriate intervention.
Some of the key areas that we cover are:
Wissen’s core focus is on four practice areas of IT offerings for the retail industry:
Identifying new business opportunities; spotting and removing operational bottlenecks; improving your existing business processes; evaluating solutions and recommending new ones that would better fit your needs.
Also look at our Consulting Services.
The retail industry has evolved and expanded from e-commerce to M-Commerce. Consumers are now using their smart devices to review, compare, search and buy. Wissen has the expertise for creating and managing apps that would address these needs and delight your consumers, while dramatically enriching their shopping experience.
Also look at our Mobility Capabilities.
Retail industry requires heavy infrastructure to support its ICT needs. Wissen has over 14 years of experience in setting-up new managing existing legacies of complex infrastructure environments.
Also look at our Infrastructure Management Capabilities.
Our Quality Assurance (QA) service is unmatched in the industry. We have a multi-layered, detail-oriented, customer-focused approach to ensuring that we have zero tolerance for defects or bugs of any kind.
Also look at our QA Services.